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Have your say on the review of exclusivity period of the South African Post office

Have your say

Key points about this bill:

  • The Minister of Communications and Digital Technologies is initiating a review of the exclusive period granted to the South African Post Office (SAPO) under Section 16(8) of the Postal Services Act, 1998.

  • The Minister intends to consult the public regarding the duration of the exclusive period during which only SAPO is authorized to provide reserved postal services, as outlined in Schedule 1 of the Postal Services Act.

  • These include the delivery of various postal items such as letters, postcards, printed matter, small parcels (weighing up to 1kg), as well as the issuance of postage stamps, provision of roadside collection and address boxes, and operation of retail outlets for accessing these services.

  • SAPO is mandated by the legislative framework and its license to universally provide these services to every citizen in South Africa. The objective is to ensure equal access to basic postal services, irrespective of physical location, at a uniform postage rate, and affordable price.

  • The primary goal of the review is to uphold the principle of equitable access to postal services for all citizens, emphasizing accessibility, affordability, and uniformity in service provision across the country.
Margaret van Tonder commented 2 hours ago
Carol Smit commented 30 mins ago
Pieter de Jager commented 2 hours ago
Kyle Schneider commented 15 mins ago
Carolyn Schmidt commented 1 hour ago
Michelle Smith commented 5 mins ago
Musa Dhlamini commented 2 hours ago
Yolanda Kriel commented 1 hour ago

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About this bill

The Minister of Communications and Digital Technologies plans to assess the exclusive period granted to the South African Post Office SoC Ltd, during which it’s the sole provider of certain postal services under the Postal Services Act of 1998. These services include delivering letters, postcards, and small parcels, issuing postage stamps, providing roadside collection and address boxes, and operating retail outlets for accessing these services.

The purpose of the review is to ensure equitable access to basic postal services for all citizens at a uniform postage rate and affordable price, regardless of their physical location, as mandated by the legislative framework and the postal service license.

Key features of this bill:

  • Exclusive Review: The Minister is reviewing the exclusive period granted to the South African Post Office (SAPO) under Section 16(8) of the Postal Services Act, 1998.

  • Public Consultation: Consultation with the public is sought to gather input on the duration of the exclusive period for SAPO to provide reserved postal services.

  • Reserved Services: These services include delivering letters, postcards, printed matter, small parcels (up to 1kg), issuing postage stamps, providing roadside collection and address boxes, and operating retail outlets for accessing these services.

  • Universal Obligation: SAPO is mandated to provide these services universally to all citizens in South Africa, ensuring equal access regardless of location, at a uniform postage rate, and affordable price.

  • Equitable Access: The review aims to uphold the principle of equitable access to basic postal services for all citizens, emphasizing accessibility, affordability, and uniformity in service provision across the country.

In the media

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9 Responses

  1. This has to stop. The only answer is to privatise all government controlled entities . Surely, by now, even the blind majority of ANC supporters must realize what a failure the current administration has been!
    Bring back competency and honourable and qualified administrators!

  2. Postal service? What postal service? Virtually all the post offices in the Western Cape have closed, due, we’re told, to non-payment of rent. Another failed Cash Cow.

    The only way I can see to kick-start it is to privatize it, put in the most competent managers available, regardless of colour, and for Government (ie ANC) to get out of the way.

  3. I support reviewing the period of exclusivity, if the result is to set an end date, and soon!
    The monopoly should not be extended.
    The Post Office is to all intents and purposes dead and non-functional.
    I have a Post Office Box, which has physically moved to another suburb not convenient to me, dangerous to visit and accessible only during office hours and IF the “guy who does that” happens to be in the office, which seems to only be before 12. For this non-service, my fees have increased substantially in the last few years…
    Mail from overseas can take three to four _months_ to arrive.
    A registered/certified item posted overseas at high cost never arrived. I tried to track it on their system, only to get a message that said “Tracking not available in USA” – What is the point of registering it then?

  4. The SAPO is dysfunctional. I won’t use an organization that can’t be bothered to deliver post and I will not trust them with any letter or document or parcel. I don’t see why we cannot use a private company to do this simple task. I will not use SAPO!

  5. The Government has proved that they cannot run a public service successfully. They had yet another chance with the Post Post Office and failed again -Dismally!! Terrible, rude self opinionated, self-righteous, uninformed and uninterested staff, poor service and bad management caused people to close their accounts and terminate their postboxes. Who needs all that?!! NO!! Give entrepeneurs, who WANTS TO WORK, who WILL GIVE BETTER,PROFESSIONAL , HELPFUL and FRIENDLY SERVICE A CHANCE!! Government HANDS OFF!!

  6. No, no exclusive period – you have had your pudding twice and that is more than ample. The SAPO is dysfunctional and needs to be fully privatized. As long as there is cadre deployment I don’t feel any organisations that are government led will look after the concerns of SA citizens.
    This will be like in the beginning, when parcels disappeared and cameras showed people stealing and opening letters / parcels / etc., but nothing was done. It is no wonder that alternative operations took off!

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